Privacy Policy

 

The statement below outlines 995 TollFree current Privacy Policy. 995 TollFree may update its Privacy Policy to reflect changes in the products and services that 995 TollFree offers, however, the underlying goal of protecting user privacy remains the same. By using 995 TollFree' services, users consent to the collection, use or disclosure of their Personal Information in accordance with this Privacy Policy. Your continued use of the 995 TollFree service following the "last-revised" date on this Privacy Policy will represent your consent to the collection, use or disclosure of your Personal Information under this Privacy Policy as modified. You are advised to review this page regularly for any changes.

If users have questions or concerns regarding this statement, or feel that 995 TollFree has not complied with the Policy, they should first contact info@roimetrics.ca.

Storage and Use of User Information
995 TollFree stores information as described below that could be used to identify users ("Personal Information") on the 995 TollFree servers for the sole purpose of providing the 995 TollFree service to users. 995 TollFree also stores certain non-personally identifiable information using log files.

The following paragraph describes the Personal Information collected on 995 TollFree servers. When users sign up as a member of Metric Solutions users may be required to enter their name, address, company, email address, phone and fax number. Users are also required to create a user name and password for login purposes.

Communications from the Site
Updates & Notifications The email address and phone numbers of account holders are used for confirmation of a successful account creation. Only users that have explicitly opted in to receive the updates during account setup will receive the updates. Account holders can opt out from the updates at any time by using the provided unsubscribe link. Users also have the right to opt in or opt out of communications related to such services as, but not limited to, high scores, new application launches, promotions, 995 TollFree contests and events.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if the service is temporarily suspended for maintenance, 995 TollFree might send users an email or phone/fax message. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service
995 TollFree communicates with users on a regular basis to provide requested services. In regards to issues relating to their account, 995 TollFree replies via email or phone, in accordance with the user's wishes.

Surveys
Occasionally, 995 TollFree' site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose information. The requested information typically includes marketing or product feedback information and, in some cases, optional contact and / or demographic information. If provided, contact information may be used for testimonials or to request additional feedback information. Users will be advised and given an opportunity to consent or opt-out of such uses. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of the 995 TollFree corporate web sites and the 995 TollFree software. Users' Personal Information is not shared with third parties unless 995 TollFree provides prior notice and the choice to users. Though 995 TollFree may use an intermediary to conduct these surveys or contests, the intermediary may not use users' Personal Information for any secondary purposes.

Protection of Children On Line
We intend the 995 TollFree website to be used by adults. Children should always ask their parents or guardian for permission before sending personal information to 995 TollFree or to anyone else. We encourage parents to take an active role in their children's use of the Internet. No information should be submitted to, or posted by visitors under 16 years of age without the consent of their parent or guardian and 995 TollFree will not knowingly send direct mailings, including email or other correspondence to anyone under the age of 16.

Cookies
A cookie is a piece of data stored on the users' computer tied to information about the user. 995 TollFree uses session ID cookies. However, the user must opt-in to the usage of cookies by indicating that their login credentials be remembered when they login in subsequent sessions. 995 TollFree may also use cookies that are not linked to any Personal Information to store certain preferences about the user's use of the services. For example, cookies may be used to allow a user to set a preference to skip a verification screen when capturing information.

Aggregate Information
995 TollFree may use users' Personal Information to generate aggregated information that does not allow the user to be personally identified or contacted. Aggregated Information shows user activity as a whole rather than on an individual basis and may be used by 995 TollFree to provide insight on the usage of the services.

Web Site Activity
Like most standard Web sites, 995 TollFree stores and uses web server log files. These files include anonymous information about web browsers, such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. Such log files are not linked to Personal Information through the Metric Solutions service.

Sharing
995 TollFree will not share any information provided by users, except as follows:

Aggregate Information (non-personally identifiable): 995 TollFree may use users' Personal Information to generate aggregated information relating to activity on 995 TollFree-enabled products and services. This aggregate information does not allow the user to be personally identified or contacted and shows user activity as a whole rather than on an individual basis. This information is shared with relevant 995 TollFree customers and partners.

When 995 TollFree Discloses User Information: 995 TollFree may share users' Personal Information with its affiliates, subsidiaries and service providers for the sole purpose of providing the 995 TollFree service to the user, provided that the information is required for and used only for such purpose and provided the information is used in accordance with this Privacy Policy. 995 TollFree will otherwise only release Personal Information to third parties in the following limited circumstances: (i) if a law, regulation, search warrant, subpoena or court order legally requires 995 TollFree to do so; (ii) if 995 TollFree rights or property or the rights or property of Metric Solutions's affiliates, subsidiaries, service providers or the users of 995 TollFree web site or services are in jeopardy; or (iii) if the personal safety of users of 995 TollFree web site or services or other members of the public is in jeopardy.

Business Transitions: In the event 995 TollFree goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' Personal Information will, in most instances, be one of the assets transferred. Users will be notified via email prior to a change of ownership or control of their Personal Information. If, as a result of the business transition, the users' Personal Information will be used in a manner different from that stated at the time of collection, users will be given a choice to decline such different use.

Links
This Web site contains links to other sites. Please be aware that 995 TollFree is not responsible for the privacy practices of such other sites. 995 TollFree encourages its users to be aware when they leave the 995 TollFree site and to read the privacy statements of each and every Web site that collects Personal Information. This privacy statement applies solely to information collected by the 995 TollFree web and internet mobile site.

Security
995 TollFree employs security measures in order to prevent the loss, misuse, unauthorized access, theft and alteration of Personal Information under 995 TollFree' control. However, no transmission over the Internet can be guaranteed to be completely secure. Consequently, 995 TollFree, its affiliates, subsidiaries, service providers and their respective officers, directors, employees and agents do not represent, warrant or guarantee that Personal Information will be protected against misuse, loss or alterations and do not accept any liability for Personal Information submitted to or collected by them nor for your or third parties' use or misuse of Personal Information.

Correcting/Updating/Deleting/Deactivating
Personal Information If a user's Personal Information changes (such as phone, email address or cellular phone number), the user may update this information on the 995 TollFree website. If a user no longer desires to use 995 TollFree' service, 995 TollFree provides a way to delete/deactivate users' Personal Information. Account deletion/deactivation can be done online at www.metricsolutions.ca.

Notification of Changes
Should 995 TollFree decide to change its privacy policy, changes to this privacy statement will be posted on the 995 TollFree web site.